Privacy Policy

Mandatory information within the framework of the European General Data Protection Regulation (GDPR) Last updated: March 2026

I. Object

“Concrefy” (Concrefy B.V., Olivier van Noortweg 10, 5928 LX Venlo, the Netherlands; responsible party pursuant to GDPR) takes the protection of your personal data very seriously. For this reason, Concrefy processes personal data in accordance with applicable data protection laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”). “Personal data” refers to any information relating to an identified or identifiable natural person, such as name, address, email address and IP address. The aim of this Privacy Policy is to inform the visitor (hereinafter also referred to as “you”) about the purpose and scope of the processing of personal data on the website www.concrefy.com. Scope of this Privacy Policy – distinction of services This Privacy Policy applies to the consultancy and laboratory services provided by Concrefy B.V. As of 1 February 2026, Concrefy’s digital solutions (including Concremote and related systems) are provided and operated by Doka Nederland B.V. Personal data processed in connection with these digital solutions is handled under the sole responsibility of Doka Nederland B.V. and in accordance with Doka’s own privacy policy. For information on how personal data is processed in relation to digital solutions, please refer to the applicable privacy statement of Doka.

II. General processing

Concrefy processes personal data where technically necessary for the operation of this website, for example through essential cookies required for login and session management within the Concrefy customer portal, when you contact us by email, and where applicable based on your consent for embedded third-party services and external content. This website uses cookies and similar technologies. Cookies that are strictly necessary for the operation of the website are stored without your consent. All other cookies and technologies, in particular those related to preferences, embedded content, or marketing purposes, are only used with your prior consent. Within the framework of applicable data protection regulations, Concrefy may engage external service providers to process personal data on its behalf. These service providers act as processors within the meaning of Article 4(8) GDPR. The legal basis for engaging such processors is Concrefy’s legitimate interest pursuant to Article 6(1)(f) GDPR in operating, maintaining and improving its website and services. Concrefy B.V. remains responsible for the protection of personal data processed via this website. Where Concrefy engages third-party service providers (processors), these providers process personal data solely on behalf of and in accordance with the instructions of Concrefy B.V. and the applicable data processing agreements concluded with them. Concrefy ensures the security of personal data through appropriate contractual safeguards as well as technical and organisational measures. If you use this website exclusively for informational purposes, i.e. you do not actively provide data or otherwise transfer data to us, the only personal data collected will be data transmitted by your browser. This data is collected for technical reasons in order to display the website correctly and to ensure its stability and security. This may include the following information:
  • IP address
  • date and time of the request
  • requested content (specific pages)
  • access status / HTTP status code
  • amount of data transmitted
  • referring website
  • operating system and interface
  • language and version of the browser software
  • browser type
  • screen size and operating system
The legal basis for this processing is Article 6(1)(f) GDPR. This website uses privacy-friendly analytics to understand general website usage. These analytics do not rely on cookies and do not process personal data. This website may contain links to external websites which are provided for informational purposes only. These websites are not controlled by Concrefy B.V. and therefore fall outside the scope of this Privacy Policy. If you access such third-party websites, the operators of those websites may collect and process personal data in accordance with their own privacy policies.

III. Storage period

In general, Concrefy stores personal data only for as long as necessary to fulfil the purpose for which the data was collected. Personal data transmitted by your browser and collected by this website in the form of log files during visits for informational purposes will generally be stored for a limited period, typically up to one year. After this period, log files are only retained where necessary to investigate irregularities or security incidents in our systems. Where personal data is processed in connection with contractual relationships or business communications, Concrefy may retain such data for the duration of the contractual relationship and thereafter in accordance with applicable statutory retention obligations under Dutch and European law. Personal data may also be retained where necessary for the establishment, exercise or defence of legal claims. Once the relevant retention periods expire and no legitimate purpose for continued storage exists, personal data will be deleted or anonymised.

IV. Specific processing

Vimeo (embedded video content) When embedded video content is activated, a connection to Vimeo servers is established and data may be processed by Vimeo. Vimeo may use cookies and similar technologies to provide and operate its video services. Accordingly, embedded Vimeo content is only activated with your consent. The legal basis for this processing is Article 6(1)(a) GDPR. Some services may process data outside the European Union. For further information, please refer to Vimeo’s privacy policy. LinkedIn (embedded content and interaction) This website includes functions and content provided by LinkedIn. When such content is activated, a connection to LinkedIn servers is established and personal data may be processed. LinkedIn may use cookies and similar technologies to track user interactions across websites. The use of LinkedIn services is based solely on your consent in accordance with Article 6(1)(a) GDPR. In this context, personal data may be transferred to third countries, in particular the United States. LinkedIn ensures appropriate safeguards such as Standard Contractual Clauses pursuant to Article 46 GDPR.

Use of marketing and third-party cookies

With your consent, this website uses third-party technologies to enable embedded content and interactions with external platforms. These technologies may involve the use of cookies or similar tracking mechanisms. Such processing is used to provide interactive content and improve the user experience. The legal basis for this processing is your consent pursuant to Article 6(1)(a) GDPR. Where applicable, personal data may be transferred to third countries, in particular the United States. Appropriate safeguards such as Standard Contractual Clauses are applied. You can withdraw or modify your consent at any time via the cookie settings on this website.
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V. Your rights as data subjects and who to contact

Concrefy advises that the user, as a data subject pursuant to the GDPR, has certain rights with regard to the processing of their personal data, in particular the right:

  • to check whether Concrefy has stored your personal data and which data this is, and to receive a copy of this data (right to obtain information)
  • to demand the rectification, completion or erasure of any personal data that is incorrect or incomplete, or not processed in accordance with the law (right to rectification and erasure)
  • to request Concrefy to restrict the processing of your personal data (right to restriction of processing)
  • to object to the processing of your personal data in certain circumstances or to withdraw previously granted consent for processing (right to object or withdraw consent)
  • to receive the personal data you have provided to Concrefy in a structured, commonly used and machine-readable format, and to transmit this data to another controller (right to data portability)

Concrefy does not process your personal data for the purpose of making decisions based solely on automated processing, including profiling, within the meaning of Article 22 GDPR.

To exercise these rights, or if you have any queries regarding the processing of your personal data, please write to:

Concrefy B.V.
Olivier van Noortweg 10
5928 LX Venlo
The Netherlands
Email: office@concrefy.com

Under data protection law, users also have a right to lodge a complaint with the Dutch Data Protection Authority: https://www.autoriteitpersoonsgegevens.nl/en

VI. Amendments to the Privacy Policy

Concrefy updates its website on a regular basis. This can also involve amendments to the Privacy Policy.

No separate notice will be given of such amendments. We therefore recommend that you consult this Privacy Policy regularly.

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